A trusted medical assistance network across Spain and Portugal. From the first consultation to case closure, we connect your policyholders with high-quality care—and keep your team informed at every step.
24/7 multilingual operational coordination
MRI Assist combines its own medical centres and doctors in major cities with an extensive network of external healthcare providers developed over more than 20 years.
We support international insurers and assistance companies serving travellers and expatriates in Spain and Portugal, working with established hospitals, experienced clinicians and multilingual professionals.
Flexible solutions for access to treatment, specialist assistance and insurer-facing medical case management.
Own medical teams in major cities and collaborating doctors for hotel, apartment and medical-centre appointments.
Access to established hospital partners, multilingual professionals and medical follow-up.
Fast access to remote medical advice, assessment, treatment guidance and prescriptions where appropriate.
Dental appointments through a collaborating network of clinics across Spain and Portugal.
Access to support following stressful events, trauma, bereavement or natural catastrophes.
Independent clinical review to clarify diagnoses, treatment plans or possible alternatives.
Payment guarantees for medical services arranged on behalf of international partners.
Coordination of outpatient, home-visit and hospitalisation expenses for insured patients.
Medical progress updates, hospital liaison and translation of clinical reports when needed.
Active review of tests, treatments and care plans throughout the case lifecycle.
Our medical and operations teams help insurance partners stay close to the medical journey—without having to manage every local provider themselves.
We liaise with treating professionals, coordinate medical documentation and translations, and oversee care and costs as the case develops.
An illustrative view of how our clinical and operational support works together for insurance partners.
Understand the patient's situation, location and requirements.
Identify suitable doctors, medical centres or hospital services.
Support consultations, reporting, treatment monitoring and cost controls.
Keep the assistance partner informed throughout the case lifecycle.
Medical issues often bring practical and emotional challenges. Our multilingual team helps patients and their relatives navigate the additional needs that can arise during treatment or hospitalisation.
Talk to our partnership teamTell us what your organisation needs. Our multilingual team will help explore a medical assistance solution tailored to your operations.
