Ground transport. Air ambulance. Repatriation.
Every connection managed by one experienced team.
For insurers & assistance partners
CONNECTED AT
EVERY STAGE
One team.
Every connection.
With more than 20 years managing repatriations, mainly to European destinations, MRI Assist brings together the medical and logistical services behind each transfer.
From Spain and Portugal to the patient’s destination, we liaise with hospitals, airlines, airport assistance teams, patients and families—keeping your organisation informed throughout.
Explore transport options and specialist support, coordinated around each case.
The right level of care for every ground transfer.
Conventional, Basic Life Support (BLS), Intermediate Life Support and Advanced Life Support (ALS) ambulances, selected according to the patient’s clinical requirements. We arrange hospital admissions, inter-hospital transfers and airport connections. Intensive care transport can include cardiac monitoring, defibrillation, oxygen and, where required, an incubator.
Specialist air transport, connected from departure to arrival.
We coordinate air ambulance and helicopter transfers, linking medical teams, hospitals, ground ambulances and airport handling. Each mission is planned around the patient’s needs, the route and the timing of every participating service.
A coordinated journey home, with the support each case needs.
We arrange repatriation on commercial flights, with or without a medical escort according to the patient’s requirements. Our team liaises with airlines, hospitals, patients, families and airport assistance providers, and can book tickets for accompanying relatives.
Clinical support throughout the patient’s journey.
Medical and nursing support is available 24/7 for transport missions. We coordinate qualified professionals for ground ambulance, air ambulance and commercial flight transfers, according to the patient’s needs.
On-site teams and ambulance support for your event.
We arrange ambulance and medical support for sporting, cultural and other events, including activities with increased risk or large crowds. Coverage is planned around the event’s requirements and local legislation, with on-site assistance and hospital transfers when needed. Event organisers are responsible for arranging the required coverage.
Dignified coordination during a difficult time.
Through experienced specialist providers, we coordinate the arrangements required for repatriation of mortal remains, with professional communication and respectful handling throughout.
A clear process connects the clinical needs, transport arrangements and partner updates behind each mission.
Review the patient’s medical condition, location, destination and transport requirements.
Coordinate the hospital, clinical team, transport providers, airline and airport assistance.
Align ground and air arrangements, medical escorts and handovers throughout the transfer.
Maintain clear communication with the insurer or assistance company through to completion.
Travel, accommodation and local logistics can be just as important as the transfer itself. We coordinate the additional services your case requires.
Tickets for patients, relatives and medical escorts, coordinated with the transport plan.
Hotel reservations for relatives, patients and medical escorts, according to the case and partner requirements.
Transport for insured travellers, relatives and escorts when appropriate to their needs. Cost estimates are available on request in most cases.
Operational guidance on the healthcare system in Spain and Portugal, helping partners navigate local arrangements.
Explore our ground transport coverage in Spain, Portugal and Latin America, and the coordination behind each onward journey.
Transport resources, clinical support and availability are confirmed for each route. Explore Spain and Portugal by location, or contact our team for regional arrangements in LATAM.
Bring medical and ambulance support into your event planning. Our operations team coordinates resources according to the activity, attendance and local requirements.
The event organiser is responsible for arranging the required medical coverage under applicable local requirements.
Tell us what your organisation needs. Our team will help coordinate the transport and supporting arrangements for your case.
For insurers, assistance companies & professional partners.
Ground, air & commercial flight coordination.
24/7 medical & nursing support.
Business enquiries only. Please do not include patient names, medical records or other sensitive information.
